COMPANIES TEND TO HAVE INCREASINGLY STRINGENT REQUIREMENTS THESE DAYS WHEN IT COMES TO THEIR INTERNAL PROCESSES. RECENT TRENDS HAVE LED BUSINESSES TO REVISE AND OPTIMIZE THEIR ACTIVITIES ON A CONSTANT BASIS.
IN THIS CONTEXT, THE CENTRALIZATION OF ACCOUNTING PROCESSES THROUGH A SHARED SERVICES CENTER (SSC) IS A HIGHLY EFFECTIVE SOLUTION.
PROCESS CENTRALIZATION THROUGH AN SSC HOLDS PARTICULAR APPEAL FOR:
  • 1
    companies and holdings made up of separate legal entities
  • 2
    companies with a large number of employees, multiple departments, heavy document flow, and a high volume of transactions
  • 3
    companies in which each business unit has its own internal department providing business processes
  • 4
    geographically disparate companies with a network of local branches
  • 5
    cases where infrastructure solutions are designed to serve the interests of an alliance made up of mulitple companies
Intercomp offers the experience of its specialist consultants as well as its unique methodology for the design and implementation of SSCs. The consultants at Intercomp are fully capable not only of drafting plans for the implementation of an SSC but also of carrying out organizational improvements to the service operations of a company’s individual business units.
200
THE EXPERTS AT INTERCOMP HAVE ALREADY IMPLEMENTED OVER 200 SHARED ACCOUNTING SERVICES CENTERS.
SSC Project Planning by the specialists at Intercomp

provides the tools and documentation that allow a company to independently set up its own SSC. Using the “road map” prepared, the company’s management team can proceed with the establishment of its operational center, taking account of the recommendations of Intercomp’s specialists, who have completed a large number of projects relating to the centralization of accounting functions.

  • 1
    Work on the analysis of existing accounting processes units of the holding
  • 2
    Standardization of operations and development of the system of communication between specialists SSC and staff units
  • 3
    As well as the creation of a centralized reporting methodology derived in SSC business functions.

THE SSC PROJECT PREPARED BY INTERCOMP’S SPECIALISTS MAY INCLUDE THE FOLLOWING SECTIONS:

ADMINISTRATIVE DATABASE FOR THE SSC
  • Facilities and equipment required for the SSC
  • Information security and data protection requirements
  • Analysis of legal and fiscal aspects of the SSC
ANALYSIS OF SSC STAFF REQUIREMENTS
  • SSC staffing requirements
  • SSC organizational structure and staffing plan
  • Requirements as to the allocation of resources
SSC TECHNICAL REQUIREMENTS
  • IT support and business applications required to enable
    the work of the SSC
  • Software required for the work of the SSC
  • IT specifications
OBJECTIVES OF THE SSC CREATION PROJECT
  • Analysis of relevant business processes as they are currently carried out.
  • Selection of business processes that can be transferred to an SSC
  • Project team requirements for the establishment of the SSC
STAGES OF THE SSC IMPLEMENTATION PROCESS
  • Detailed implementation guide for each stage
  • Change management plan, including proposals to help staff adapt, and for process and systems migration
  • SSC project budget analysis
  • SSC project risk analysis
METHODOLOGICAL BASES FOR THE SSC
  • Business processes map for the SSC
  • Procedures for cooperation between the SSC and divisions within the company
  • Quality standards for the processes provided
  • KPIs for the SSC’s main work processes
  • Quality control and quality assurance procedures

SSC PROJECT PLANNING BY THE SPECIALISTS AT INTERCOMP OFFERS COMPANIES:

  • 1
    a fully-prepared “road map” allowing companies to start building their own internal SSC
  • 2
    an organizational methodology for accounting processes, proven by Intercomp’s practice and experience
  • 3
    an overview of structural expenses related to the organization of an SSC
  • 4
    an assessment of opportunity costs relating to the creation of an SSC the ability to expedite the preparation stage in the creation of an SSC
BUILD — OPERATE — TRANSFER

Intercomp carries out the building and operational start-up of the SSC within a predetermined timeframe, after which the SSC is transferred to the client. The Intercomp specialist team develops the SSC project, and then carries out all of the operations required in order to set up a “turnkey” SSC.

INCLUDES THE FOLLOWING:

  • 1
    search for appropriate facilities for the SSC, if required
  • 2
    deployment of IT infrastructure and business applications for the SSC
  • 3
    SSC staff training and other processes to ensure employee integration and adaptation
  • 4
    evaluation of the SSC’s activities on a regular basis
  • 5
    deployment of the SSC’s office infrastructure
  • 6
    selection of personnel for the SSC, or transfer of staff from other departments
  • 7
    transfer of processes to the SSC in accordance with the change management plan
  • 8
    transfer of the SSC to commercial operation mode
  • 9
    implementation and testing of cooperation procedures between the SSC and the company’s departments
  • 10
    implementation and testing of quality control and quality assurance procedures
  • 11
    stabilization of SSC processes

ONCE THE SSC IS TRANSFERRED TO COMMERCIAL OPERATION MODE, THIS COMPLETES THE PROJECT AND THE MANAGEMENT OF THE SSC IS HANDED OVER TO THE MANAGEMENT TEAM AT THE CLIENT COMPANY.

THE (BUY – BUILD – OPERATE) CONCEPT INVOLVES THE RESTRUCTURING OR EXPANSION OF AN EXISTING SSC. THE INTERCOMP TEAM, WITH ITS EXPERIENCE OF CENTRALIZING A VARIETY OF BUSINESS PROCESSES AND BUILDING SSCS, ALSO OFFERS EXTERNAL OPERATIONS CENTER MANAGEMENT SERVICES.

THE SSC MANAGEMENT PROCESS INCLUDES:

  • the establishment of a performance monitoring system
  • analysis of the processes implemented
  • restructuring of the SSC to facilitate its further development